Returns policy

Consumers have following legal return rights:

The cutomer may return the purchases, without reason, in writing or by return of goods, whereby the customer is entitled to a refund or exchange. The return period begins upon receipt of goods which includes the returns policy document. If merchandise is returned, it must be sent within 14 days of receipt (verifiable by the post office seal stamp on the returned package). The return needs to be sent to: Watch My Watches, Am Klettergarten 7, 82065 Baierbrunn.

Returns consequences:

If the item has been returned correctly(undamaged and within 14 days), the seller is obliged to refund the full amount. In the case of damaged goods returned, the refund value will be reduced accordingly. Where the goods are valued at more than 40 Euros upon refund, the delivery costs will also be refunded by the seller. In all other cases, the delivery costs are to be paid by the purchaser. Any payments due by both parties should be made within 30 days of return. 

- End of the returns instructions -